Last updated: March 2026
Processing time
All orders are processed within 1–2 business days. Once shipped, you'll receive a tracking number by email.
Shipping rates
We offer a flat shipping fee of £5.99 on all orders worldwide, regardless of order size or destination. No surprise fees at checkout.
Orders over £100 ship free.
Estimated delivery times
United Kingdom: 5–8 business days Europe: 3–10 business days United States & Canada: 7–10 business days Australia: 7–10 business days Rest of world: 7–14 business days
Tracking
Once your order ships, tracking information will be sent to your email automatically. If you haven't received tracking within 3 business days of your order, please contact us at contact@aurneve.com.
Questions?
Email us at contact@aurneve.com and we'll get back to you within 2 business days.
